Privacy policy

This Privacy Policy describes the ways in which your personal data is collected, used and disclosed when you visit or make a purchase on eleonorarts.it (the “Site”).

DATA CONTROLLER
This Privacy Policy describes the policies of EleonorArts di Eleonora Iemolo, Via Cacc. delle Alpi, 312, 97019 Vittoria RG, Italy, email: shop@eleonorarts.it, telephone: 3394652304 on the collection, use and disclosure of your information that we collect when you use our website ( eleonorarts.it ). (the Service"). By accessing or using the Service, you consent to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not agree to the same, please do not access or use the Service.

We may change this Privacy Policy at any time without notice, and we will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days following posting of the revised Policy on the Service, and your continued access or use of the Service after that period will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.

PERSONAL DATA COLLECTION

When you visit the Site, we automatically collect certain information on your device, including browser data, IP address, time zone and data from some cookies installed on your device. Additionally, as you navigate the Site we collect specific information about the web pages and products you view, the websites or search terms that referred you to the Site, and how you interact with the Site. We will refer to this automatically collected information as “Device Information ”.
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer, and often include an anonymous unique identifier. For more information about cookies and how to disable them, visit http://www.allaboutcookies.org.
- “Log files” track actions that take place on the Site, and collect data including IP address, browser type, internet service provider, referring/exit pages, and timestamps.
- “Web beacons”, “tags” and “pixels” are electronic files used to record data about how you browse the Site.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information about you , including first and last name, billing address, shipping address, payment information (including credit card numbers, bank accounts, etc.), email address and telephone number. We will refer to this data as “Order Information”.
When we talk about “Personal Data” in this Privacy Policy, we are referring to both Device Information and Order Information. Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically when using this website.
Unless otherwise specified, all Data requested by this website is mandatory. If the User refuses to communicate them, it may be impossible for this website to provide the Service. In cases where this website indicates some Data as optional, Users are free to refrain from communicating such Data, without this having any consequence on the availability of the Service or its operation.

HOW DO WE USE YOUR PERSONAL DATA?
We generally use Order Information to process orders placed through the Site (which includes processing your payment information, arranging for shipping, and delivering invoices and/or order confirmations). In addition, we use Order Information to:
- communicate with you;
- verify the absence of potential risks or fraud in orders;
- provide you with information or advertising about our products or services, if in line with the preferences you have expressed to us.
We use the Device Information collected (in particular your IP address) to verify the absence of potential risks or fraud and, more generally, to improve and optimize our Site (for example, by generating analytical data on navigation and interaction patterns with the Site by our customers, and to evaluate the success of our advertising and marketing campaigns).
We will also use the information we collect about you for the following purposes:
  1. Marketing/Promotional
  2. Creation of the user account
  3. Testimonials
  4. Collecting customer feedback
  5. Apply the Terms and Conditions
  6. Payment processing
  7. Support
  8. Targeted advertising
  9. Manage the customer's order
  10. Site protection
  11. Manage user account

If we wish to use your information for any other purpose, we will ask for your consent and will only use your information after receiving your consent and then, only for the purposes for which we grant consent, unless we are asked to do so. differently from the law.


DISCLOSURE OF YOUR PERSONAL DATA

We will not transfer your personal information to third parties without asking for your consent, except in limited circumstances as described below:
1. Advertising Service
2. Data collection and processing
We require such third parties to use the personal information that we transfer them only for the purpose for which they were transferred and not to retain them for longer than necessary to fulfill that purpose.
We share your Personal Data with third-party companies that help us carry out the activities described above. For example, we use Shopify for our online store technology. You can find more information on how Shopify uses your Personal Data here: https://it.shopify.com/legal/privacy. We also use Google Analytics to analyze how customers use the Site. You can find more information on how Google uses your Personal Data here: https://www.google.com/intl/it/policies/privacy/. If you want, you can deactivate Google Analytics from here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also disclose your Personal Data to third parties to comply with applicable laws and regulations, respond to subpoenas, search warrants or other legal data requests received, or otherwise protect our rights.

BEHAVIORAL ADVERTISING
As described above, we use your Personal Data to provide you with targeted advertising or marketing communications that we believe may be of interest to you. To learn more about how targeted advertising works, visit the Network Advertising Initiative ("NAI") education page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work .
You can deactivate targeted advertising from here: Cookie Policy
Furthermore, these are some opt-out links for the most common services 
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google. com/settings/ads/anonymous
BING - https://about.ads.microsoft.com/it-it/risorse/informative/annunci-personalizzazione
Furthermore, you can explicitly refuse some of these services by visiting the digital advertising opt-out portal of Digital Advertising Alliance: http://optout.aboutads.info/.

DO NOT TRACK
Please note that we do not alter our Site's data collection and data use practices in the presence of your browser's Do Not Track signal.

YOUR RIGHTS
If you live in Europe, you have the right to access the personal data we hold about you and to request that it be updated, corrected or removed. If you wish to exercise this right, please contact us using the contact details below.
Furthermore, if you reside in Europe, please note that we also process your data to fulfill any contractual obligations towards you (for example, in relation to orders placed by you through the Site) or in any case to pursue our legitimate business interests above. indicated. In addition to this, please note that your data will be transferred to non-European countries including Canada and the United States.
In particular, the User has the right to:
  • revoke your consent at any time. The User may revoke the previously expressed consent to the processing of their Personal Data.
  • object to the processing of their Data. The User can object to the processing of their Data when it occurs on a legal basis other than consent. Further details on the right to object are set out in the section below.
  • access their Data. The User has the right to obtain information on the Data processed by the Owner, on certain aspects of the processing and to receive a copy of the Data processed.
  • verify and request rectification. The User can verify the correctness of their Data and request its updating or correction.
  • obtain the limitation of treatment. When certain conditions are met, the User can request the limitation of the processing of their Data. In this case the Owner will not process the Data for any purpose other than their conservation.
  • obtain the cancellation or removal of your Personal Data. When certain conditions are met, the User can request the deletion of their Data by the Owner.
  • receive your Data or have it transferred to another owner. The User has the right to receive their Data in a structured, commonly used and machine-readable format and, where technically feasible, to obtain its transfer without obstacles to another owner. This provision is applicable when the Data is processed with automated tools and the processing is based on the User's consent, on a contract of which the User is a party or on contractual measures connected to it.
  • lodge a complaint. The User can lodge a complaint with the competent personal data protection supervisory authority or take legal action.

DATA RETENTION
When you place orders through the Site, we retain Order Information in our records unless and until you ask us to delete such information.
In any case we will retain your personal information with us for a period of between 90 days and 2 years after user accounts remain inactive or for as long as we need it to fulfill the purposes for which it was collected as detailed in the this Privacy Policy. We may need to retain certain information for longer periods, such as for record keeping/reporting in accordance with applicable law or for other legitimate reasons such as enforcing legal rights, preventing fraud, etc. Residual anonymous information and aggregate information, none of which identifies you (directly or indirectly), may be retained indefinitely.

COOKIES, ETC.
To learn more about how we use these, and your choices regarding these tracking technologies, please refer to our  Cookie Policy.

SECURITY
The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control.>However, given the inherent risks, we cannot guarantee absolute security and, accordingly, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

THIRD PARTY LINKS AND USE OF YOUR INFORMATION
Our Service may contain links to other websites that are not operated by us. This Privacy Policy does not address the privacy policies and other practices of any third parties, including any third parties that operate any website or service that may be accessible through a link on the Service. > We strongly advise you to review the Privacy Policy privacy of every site you visit. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third party sites or services.

MINORS
The Site is not intended for persons under the age of 18.

CHANGES
We may update this Privacy Policy from time to time, for example to reflect changes to our practices, or for other operational, legal or regulatory reasons.

CONTACT US
For more information on our privacy procedures, if you have questions or if you want to file a complaint, send us an email to shop@eleonorarts.it or contact us by post at the following addresses:
Via Cacc. delle Alpi, 312 97019 Vittoria RG Italia - email: shop@eleonorarts.it.